Contact Information

At Coee, we are dedicated to providing excellent customer service and maintaining transparent communication with our shoppers. To ensure clear communication and comply with Google Merchant Center's rigorous transparency standards, we provide multiple direct contact channels. Please feel free to reach out to our customer support team for assistance with order inquiries, shipping tracking, product details, or return requests.

Primary Direct Contact Details

You can connect with our support team using any of the official corporate communication channels below:

• Customer Support Email: support@coee.shop
  We aim to respond to all email inquiries within 24 business hours. Please include your order number (e.g., #COEE1001) for faster assistance.
• Customer Support Telephone: +61 (485) 986-796
  Available for live customer service calls during our standard operating hours.
• Physical Corporate Headquarters & Business Address:
  Suite 4, Level 1, 37 Albert Street, Footscray, VIC, 3011, Australia

Operational Support Hours

Our dedicated support staff is available during the following hours:

• Monday through Friday: 9:00 AM – 5:00 PM Australian Eastern Standard Time (AEST)
• Saturday and Sunday: Closed (Inbound emails will be queued and prioritized on Monday morning)

Corporate Registration and Legal Credentials

Coee is an e-commerce brand owned and operated by AUS PROF ACCOUNTANTS PTY LTD. Our official legal registration details are provided below for transparency and regulatory compliance:

• Australian Company Number (ACN): 698 140 055
• Australian Business Number (ABN): 14 698 140 055
• D-U-N-S® Data Universal Numbering System Number: 352181436
• Official Store Website: www.coee.shop

What to Expect After Contacting Us

When you submit an inquiry to support@coee.shop, our system automatically issues an automated confirmation tracking email. If you do not see this confirmation in your primary inbox within 15 minutes, please check your spam folder. We handle customer support directly and transparently; we do not use automated bots for complex resolution processes, ensuring you receive personal, high-quality assistance from a member of our team.