Payment Policy

Welcome to Coee (www.coee.shop). This Payment Policy outlines the secure payment methods available on our store, our billing terms, and security protocols enforced to safeguard your transactions. We strictly operate in United States Dollars (USD). All pricing, taxes, and transactions will be evaluated and completed in USD.

1. Accepted Payment Methods

To ensure a seamless and safe shopping experience for consumers across the United States, we offer a variety of internationally recognized, encrypted payment options. You can complete your purchase at Coee using the following authorized methods:

• Credit/Debit Cards: Visa, Mastercard, American Express (Amex), Discover, Diners Club, JCB.
• Digital Wallets: Apple Pay, Google Pay, Shop Pay.

Please note that we do not accept cash on delivery (COD), direct bank transfers, personal checks, or layaway plans. All purchases must be paid in full at the time of checkout.

2. Currency and Exchange Rates

All transactions are explicitly processed in USD ($). If your payment card is issued in a country outside the United States or uses a different currency baseline, your card issuer will automatically convert the transaction amount into your local currency based on their internal, real-time exchange rates. Coee does not assess foreign transaction fees or currency conversion surcharges; however, any additional fees levied by your issuing bank are the sole responsibility of the customer.

3. Billing Terms & Authorization

Upon reaching the final step of checkout, clicking the "Pay Now" or "Complete Order" button authorizes Coee to immediately charge your selected payment instrument for the total invoice value, which consists of the product price(s) and any applicable state/local sales tax. Order processing begins immediately after successful billing authorization is obtained.

If the billing attempt is declined by your financial institution, your order will automatically be placed on hold or canceled. In such events, please verify your account balance, card expiration date, CVV security code, and billing address compliance before retrying.

4. Payment Security & Data Encryption

Your financial security is our highest priority. Coee incorporates advanced industry standard data infrastructure to defend your information against digital threats:

• SSL Encryption: Our platform utilizes Secure Sockets Layer (SSL) technology with high-grade 256-bit encryption to encrypt all inbound financial interactions.
• PCI-DSS Compliance: Our e-commerce gateway infrastructure conforms strictly to Level 1 Payment Card Industry Data Security Standards (PCI-DSS). Your full card details are processed directly through tokenized streams and are never stored, logged, or visible on Coee's physical or digital servers.

5. Fraud Prevention and Security Audits

To maintain the integrity of our consumer base and mitigate fraudulent digital behavior, all orders undergo automated risk vetting. Coee reserves the absolute right to delay processing or cancel any transaction flagged with high fraud risk parameters. In such rare instances, our security team may contact you via support@coee.shop to request official verification (such as a valid government ID or proof of address mismatch remediation) before approving fulfillment. Failure to provide requested documentation within 48 hours will result in voluntary transaction cancellation and a full immediate reversal of funds.

6. Payment Policy Updates

Coee reserves the right to modify or adjust this Payment Policy at any time to reflect legislative revisions or security improvements. Any updates will be published transparently on this page.

7. Billing Contact Information

For any inquiries regarding billing discrepancies, payment failures, or general payment security queries, please contact our merchant support office via the certified channels below:

Store Name: Coee
Corporate Entity: AUS PROF ACCOUNTANTS PTY LTD
Australian Company Number (ACN): 698 140 055
Australian Business Number (ABN): 14 698 140 055
D-U-N-S® Number: 352181436
Customer Service Email: support@coee.shop
Corporate Address: Suite 4, Level 1, 37 Albert Street, Footscray, VIC, 3011, Australia
Support Telephone: +61 (485) 986-796
Operating Hours: Monday - Friday, 9:00 AM - 5:00 PM (AEST)