Privacy Policy

Privacy Policy

Coee (www.coee.shop) is owned and operated by AUS PROF ACCOUNTANTS PTY LTD. We respect your personal privacy and are committed to safeguarding the security of your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you visit or make a purchase from our Site. It is designed to comply with United States federal and state privacy statutes, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and Federal Trade Commission (FTC) guidelines.

1. Information We Collect

To provide a secure and efficient shopping experience, we collect specific categories of personal information when you interact with the Site:

  • Device Information: When you access the Site, we automatically collect details about your device, including web browser configuration, IP address, time zone, and data from specific cookies installed on your device. As you browse, we also track individual web pages or products viewed, referral paths, and your interactions with the Site.
  • Order Information: When you initiate or attempt a purchase, we collect necessary personal details, including your full name, billing address, shipping address, email address, telephone number, and payment information. Note that full credit card numbers are handled via encrypted token streams by our PCI-compliant payment gateways and are never stored on our servers.

2. How We Use Your Personal Information

We use the collected information for the following core operational purposes:

  • To process, fulfill, and ship orders placed on the Site (including coordinating logistics, arranging secure payment processing, and issuing invoices/order confirmations).
  • To communicate directly with you regarding order updates or support requests.
  • To screen transactions for potential fraud or security risks.
  • To provide you with information or updates regarding our products or services, in line with the communication preferences you have shared with us.

3. Information Sharing and Third-Party Service Providers

We share your personal information with trusted third-party service providers solely to help us operate our store and deliver products to you. For example:

  • We utilize Shopify to power our online storefront. You can review how Shopify manages your personal data here: https://www.shopify.com/legal/privacy.
  • We share your delivery details with established shipping carriers (such as USPS, UPS, and FedEx) to deliver your orders.
  • We may share information to comply with applicable laws and regulations, respond to a lawful subpoena, or protect our rights.

Coee strictly does not sell, rent, trade, or monetize your personal data to third-party brokers or external marketing agencies for their independent commercial use.

4. Behavioral Advertising and Opt-Out Rights

We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through the standard industry portals:

5. Your Rights Under US State Laws (CCPA/CPRA/VCDPA)

If you are a resident of the United States (including California, Virginia, Colorado, or other states with comprehensive privacy laws), you hold specific statutory rights regarding your personal information. These rights include:

  • The Right to Know/Access: The right to request a clear summary of the personal information we have collected about you.
  • The Right to Correct: The right to request updates or corrections to inaccurate personal details.
  • The Right to Delete: The right to request the deletion of your personal information, subject to certain legal exceptions (such as active order fulfillment or tax reporting requirements).
  • The Right to Opt-Out of Sale or Sharing: The right to direct us not to sell or share your personal data. Coee does not sell personal data.

To exercise any of these rights, please submit a formal request to our privacy team at support@coee.shop. We will verify your identity before processing the request, in line with legal requirements.

6. Data Retention Protocols

When you place an order through the Site, we retain your Order Information for our records to facilitate fulfillment, manage returns, and comply with tax and corporate reporting regulations. This information is retained unless and until you ask us to delete it.

7. Security of Your Data

We employ a variety of industry-standard physical, administrative, and technological security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Privacy Policy Amendments

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with an updated revision date.

9. Contact Information for Privacy Concerns

If you have questions about our privacy practices, wish to exercise your data rights, or would like to file a complaint, please contact our data compliance officer:

Store Name: Coee
Corporate Entity: AUS PROF ACCOUNTANTS PTY LTD
Customer Support Email: support@coee.shop
Registered Office Address: Suite 4, Level 1, 37 Albert Street, Footscray, VIC, 3011, Australia
Corporate Telephone: +61 (485) 986-796